Privacy Policy

Official Privacy Policy of m rollex11 Malaysia

Your privacy is our priority. Find out exactly how m rollex11 collect, use, store, and protect your personal data as one of our Malaysian players.

Last Updated: 1 January 2026
πŸ›‘οΈ
Your Data Is Safe
We use SSL 256-bit encryption and international security standards to protect every piece of information you share with us.
SSL 256
Full-Bit Encryption
0
Data Sold to Third Parties
24/7
Security Monitoring
PDPA
Malaysian Act Compliance
πŸ”’ Our Privacy Commitment: m rollex11 is fully committed to protecting the privacy of all our Malaysian players. This Privacy Policy transparently sets out how we handle your personal data, the rights you hold, and how we ensure your information remains safe and confidential at all times.
01

Introduction & Scope of Privacy Policy

This Privacy Policy is published by m rollex11 ("we", "our platform") and applies to all users who register, use, or browse the website m rollex11 in Malaysia. This document provides a comprehensive overview of our privacy practices and complies with the requirements of the Personal Data Protection Act 2010 (PDPA) Malaysia.

By registering an account or using the services m rollex11, you agree to the collection and use of your personal data as described in this Privacy Policy. If you do not agree, please discontinue use of this platform.

This policy covers all services we offer, including Sports Betting on football, cricket, badminton, e-sports, slots, Live Casino, lottery, poker, and all other products available on the platform m rollex11. This also covers all our communication channels, including our website, mobile app, live chat, email, and WhatsApp.

02

Types of Personal Data We Collect

m rollex11 collects your personal data through several methods β€” either information you provide directly during registration, or data collected automatically as you use our platform.

Data Category Examples of Information Collection Methods
Personal Identity Full name, date of birth, gender, MyKad number Registration forms, KYC verification
Contact Information Malaysian phone number, email address, residential address Registration forms, profile updates
Financial Data Bank account number, account holder name, eWallet ID (TnG, GrabPay, Boost, ShopeePay) Deposit and withdrawal process
Transaction Data Deposit history, withdrawals, bets, winnings, bonuses Platform activity is automatically
Technical Data IP address, device type, web browser, operating system, approximate location data System logs automatically
Behavioural Data Pages visited, games played, session duration, login frequency Platform cookies and analytics
Communications Live chat conversation records, emails, complaints, feedback Customer support interactions
πŸ“Œ Important Note: m rollex11 will never ask for your bank account or eWallet password. If anyone claims to represent m rollex11 and requesting such sensitive information, please report it to us immediately at support@mrollex11.net.
03

How We Use Your Personal Data

m rollex11 only uses your personal data for legitimate purposes directly related to providing our services to Malaysian players. We do not use your data in ways you would not reasonably expect.

Primary Purposes for Data Use:

  • Account management: Creating, verifying, and managing your player account on the platform m rollex11, including the required KYC (Know Your Customer) process.
  • Financial transaction processing: Processes deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX, and handles winnings withdrawals securely and accurately.
  • Service provision: Gives you access to Sports Betting, slots, Live Casino, lottery, poker, and all products m rollex11 others seamlessly.
  • Service communications: Sending important account notifications, transaction confirmations, promotions you have subscribed to, and policy updates.
  • Security & fraud prevention: Detecting and preventing fraud, money laundering, and unauthorised access, as well as ensuring compliance with applicable laws and regulations.
  • Service improvement: Analysing usage patterns to improve the platform, personalise the gaming experience, and develop new products better suited to Malaysian players.
  • Customer support: Resolving complaints, responding to enquiries, and delivering technical assistance more effectively by drawing on your interaction history.
  • Legal compliance: Fulfilling legal obligations under Malaysia's PDPA, anti-money laundering (AML) regulations, and applicable reporting requirements.
04

Sharing Information with Third Parties

m rollex11 does not sell, rent, or trade your personal data to any third party for commercial marketing purposes. However, in the following limited circumstances, we may need to share your information:

  • Payment providers: Transaction information required to process your deposits and withdrawals is shared only with payment gateway providers such as Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX banks.
  • Technology providers: Technology partners who provide server infrastructure, gaming software, and analytics platforms that enable m rollex11 operates. All these partners are subject to strict data protection agreements.
  • Law enforcement agencies: Where required by Malaysian law, a court order, or a lawful request from authorities such as the PDRM or BNM, we will disclose the necessary information.
  • Fraud Prevention: Certain information may be shared with fraud prevention agencies or industry platforms to identify and stop fraudulent activity that could affect other players.
  • Business transfer: In the event of any corporate restructuring, acquisition, or asset transfer, player data may be transferred to the new entity, subject to equivalent privacy protections.
βœ… Our Commitment: In all of the data sharing cases outlined above, m rollex11 ensuring that all recipients are bound by confidentiality and data protection obligations equal to or stricter than our own standards. We never share passwords, full identity card numbers, or other sensitive information unnecessarily.
05

Security & Data Protection

m rollex11 continuously invests in the latest security technologies and procedures to protect the personal data of all our Malaysian players from unauthorised access, loss, or misuse.

Security Measures We Have in Place:

  • 256-bit SSL Encryption: All data transmitted between your device and our servers m rollex11 encrypted using 256-bit SSL β€” the same standard used by leading financial institutions and banks.
  • Two-factor authentication (2FA): Players are encouraged to enable two-factor authentication for an extra layer of account security m rollex11 them.
  • 24/7 Security Monitoring: Our systems are continuously monitored by our cybersecurity team to detect any suspicious activity or intrusion attempts.
  • Strict access controls: Authorised staff only m rollex11 Only authorised personnel who require access to carry out their duties may view players' personal data, and all access is logged for audit purposes.
  • Regular penetration testing: We conduct regular security audits carried out by independent auditors to identify and remediate any system vulnerabilities before they can be exploited.
  • Segmented data storage: Financial data and identity verification data are stored in an isolated environment, separate from regular gaming data, to minimise risk.
πŸ’‘ Your Responsibilities: While we do everything we can to protect your account, security starts with you too. Use a strong, unique password for your m rollex11 your account, never share your login credentials with anyone, and always log out from shared devices.
06

Cookie Policy

Website m rollex11 uses cookies and similar tracking technologies to enhance your browsing experience, analyse platform usage, and deliver more relevant content.

Types of Cookies We Use:

  • Essential Cookies (Required): These cookies are required for core platform functions such as login sessions, form security, and page navigation. Without them, the platform m rollex11 may not function properly.
  • Performance & Analytics Cookies: Helps us understand how players use our platform β€” the most visited pages, time spent, and navigation patterns β€” so we can continually improve our services.
  • Functional Cookies: Saves your preferences such as language, display settings, and login details so you don't have to re-enter them every time.
  • Marketing Cookies: Used to deliver promotions and advertisements relevant to your interests on the platform m rollex11. You may opt out of these cookies through your browser settings.

You can manage or delete cookies at any time through your web browser settings. Please note, however, that removing essential cookies may affect the functionality of the platform m rollex11.

07

Your Rights as a Player

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold about you:

πŸ‘οΈ
Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

✏️
Right to Rectification

If your data is inaccurate or out of date, you have the right to request an immediate correction.

πŸ—‘οΈ
Right to Erasure

You may request the deletion of your personal data, subject to any legal obligations binding on us.

🚫
Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

πŸ“¦
Data Portability

You have the right to receive your data in a machine-readable format for transfer to another platform.

⏸️
Right to Restrict Processing

You may request that we restrict the processing of your data while a dispute or review is in progress.

To exercise any of the rights above, please contact us at support@mrollex11.net with the email subject line "Privacy Rights Request". We will process your request within 21 business days.

08

Data Retention Period

m rollex11 only retains your personal data for as long as necessary to fulfil the original purpose of collection, or for as long as required under Malaysian law.

  • Active account data: Retained for the duration your account is active, plus a further 5 years after account closure for legal compliance and the resolution of any disputes that may arise.
  • Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysian financial legislation on anti-money laundering.
  • Communication logs: Customer support conversations and emails are retained for 3 years for reference and service improvement purposes.
  • Technical data and system logs: Retained for 12 months for security and technical debugging purposes.
  • Marketing data: Retained until you withdraw consent or request deletion, whichever comes first.

Once the retention period expires, your data will be securely deleted or anonymised using methods that ensure it cannot be recovered.

09

Amendments to This Privacy Policy

m rollex11 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. The "Last Updated" date at the top of this document will be revised whenever an amendment is made.

For significant amendments that affect your rights, we will notify you via your registered email or an in-platform notification m rollex11 at least 14 days before the amendments take effect. Continued use of the platform after the effective date of any amendment will be considered acceptance of the updated terms.

πŸ’‘ Our Recommendation: Review this Privacy Policy periodically β€” especially after receiving an amendment notification from us. This ensures you are always informed about how m rollex11 protect and use your personal data.
10

Contact Us for Privacy Enquiries

If you have any questions, concerns, or complaints regarding this Privacy Policy or how m rollex11 handling your personal data, our Data Protection Officer (DPO) team is ready to help.

  • Email: support@mrollex11.net (subject: "Privacy Inquiry")
  • Live Chat: Available 24/7 via the platform m rollex11
  • WhatsApp: Number available after logging into your account
  • Response Time: We are committed to responding to all privacy enquiries within 48 business hours

If you believe that m rollex11 does not comply with Malaysia's PDPA or this Privacy Policy, you also have the right to file a complaint with the Personal Data Protection Commissioner of Malaysia.

Why Your Privacy Is Safe at m rollex11

We don't just make promises β€” we invest in real technology and procedures to ensure every Malaysian player's personal data is fully protected

πŸ”
Bank-Grade Encryption

All data transmitted through the platform m rollex11 protected with 256-bit SSL encryption β€” the same standard used by Maybank and CIMB Bank Malaysia to secure their online transactions.

πŸ‡²πŸ‡Ύ
Malaysia PDPA Compliance

Privacy Policy m rollex11 is designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a Malaysian user are protected under local law.

🚫
No Data Selling

m rollex11 has never sold, and will never sell, players' personal data to advertisers, data brokers, or any third party for commercial purposes. Your data belongs to you β€” it is not a business asset of ours.

πŸ‘οΈβ€πŸ—¨οΈ
Continuous Security Monitoring

Cybersecurity team m rollex11 monitor our systems around the clock, seven days a week, to detect any threats, intrusion attempts, or suspicious activity before they can impact players.

πŸ’³
Secure Local Payments

All transactions via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX are processed through licensed and regulated payment gateways, ensuring your financial data is never exposed to unauthorised parties.

βš™οΈ
Privacy Controls in Your Hands

Through account settings m rollex11, you can manage your communication preferences, update your personal information, and submit data-related requests at any time β€” no need to contact customer support.

Play with Peace of Mind at m rollex11

With robust and transparent privacy protection in place, you can focus entirely on enjoying your favourite games. Register now and experience a safe, fair, and enjoyable betting experience.

For individuals aged 18 and above only. Your data is fully protected.

Privacy & Responsible Gaming Go Hand in Hand

m rollex11 believe that an informed player is a safe player β€” and that includes knowing your privacy rights. Beyond protecting your data, we also provide responsible gaming tools to ensure a healthy, controlled playing experience.

Bahasa Melayu